Bhutan Capacity Building Webinar on Digital Government and Transformation


The Asian and Pacific Training Centre for ICT for Development (APCICT/ESCAP), in partnership with the Royal Institute of Management of Bhutan (RIM), will be organizing a Capacity Building Webinar on Digital Government and Transformation for Bhutan on 18-21 July 2022.

The webinar provides an overview of how digital technologies can be used to improve the quality of governance and public administration. The event is targeted to managers and mid-level professionals from central and local governments as well as government officials responsible for the development and implementation of digital initiatives in the country.

At the end of the programme, participants are expected to:

  • Have greater appreciation of the growing pervasiveness of digital technologies in our public and private spheres and how the adoption of these technologies can impact governance;
  • Understand the causes of failures of digital government projects; explore the use of design thinking in public service delivery; and discuss collaborative and participatory tools and methods to encourage both citizens and civil servants to participate in the design of digital government services;
  • Explain components of Digital Government strategies and plans, and the associated processes; expand on the regulations and legal framework required for effective digital government transformation; and
  • Understand the different phases involved in implementing a digital government project life cycle; explore the emerging trends in digital government program implementation