The WIPO Arbitration and Mediation Center with the support of the Ministry of Culture, Sports and Tourism of the Republic of Korea (MCST) conducted an extensive survey on the use of alternative dispute resolution (ADR) mechanisms to resolve digital copyright and content disputes. Dev Gangjee, Professor of Intellectual Property Law at the University of Oxford, Leandro Toscano and Oscar Suarez, from the WIPO Center discuss the results of the survey and the insights it provided when analyzing the use of ADR to resolve such disputes.