UPU Conference on Postal Regulation (S5)

14.00–14.10 Opening remarks
14.10–14.25 Keynote address
14.25–15.55 Panel 1 – Postal regulatory reform in the age of e-commerce
Panel 1 will address postal regulatory reform in the context of the declining letter mail market, the rapid growth of e-commerce, and the emerging needs of customers and societies for postal services.
The panel aims to explore the different approaches devised or adopted by postal regulators to respond to market trends, technological developments and customer demands in the era of e-commerce. Building on the discussion held at the last conference on the reinvention of the universal postal service in the age of global e-commerce, this discussion will address the postal service’s shifting focus from facilitating the exchange of correspondence to enabling access to the digital economy (e.g. access to e-commerce for small and medium-sized enterprises, businesses and citizens) and financial services.
Moderator: Dr Rajeev Venugopal, representing Canada as Co-Chair of Council of Administration Committee 2
Panellists:
Panel changeover (5 minutes)
16.00–17.30 Panel 2 – Future orientations for a changing postal regulatory landscape
Panel 2 will explore future orientations for an evolving postal regulatory landscape, including trends such as e-substitution and the expansion of e-commerce delivery markets, and shifts in consumer behaviour. This discussion will focus on the scope of postal regulation and the new competencies and approaches required to adapt to these trends.
The panel aims to delve into the evolving roles and responsibilities of regulatory authorities. These include harmonizing regulatory requirements to create a level playing field within a single framework for postal and delivery services, fostering collaborative regulatory approaches with other authorities to navigate emerging trends, and embracing innovative tools such as regulatory sandboxes. Moreover, the discussion will cover the adoption of new competencies and approaches for market monitoring, facilitation and development, to ensure that regulatory measures keep pace with rapid changes in the postal sector.
Moderator: Ms Nermin Hassan, representing Egypt as Co-Chair of Council of Administration Committee 2
Panellists:
17.30–17.50 Main conclusions and takeaways
17.50–18.00 Closing remarks