Publications

PUBLICATIONS

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Consumers International

17 November 2025

Global Action Agenda to Protect Consumers from Online Scams

Consumers International

14 October 2025

BUILDING CONSUMER RESILIENCE IN DIGITAL FINANCE

Consumers International

19 August 2025

Accelerating Fair Digital Finance in Low- and Middle-Income Countries

Consumers International

Maximising Consumer Voices in Digital Financial Services Policy-Making

5 August 2024

Maximising Consumer Voices in Digital Financial Services Policy-Making

Consumers International

Maximising Consumer Voices in Digital Financial Services Policy-Making

5 August 2024

Maximising Consumer Voices in Digital Financial Services Policy-Making

Consumers International

Our Vision for Fair and Responsible AI for Consumers

24 April 2024

Our Vision for Fair and Responsible AI for Consumers

Consumers International

The Consumer Experience of Generative AI

24 April 2024

The Consumer Experience of Generative AI

Consumers International

Transparent Digital Finance for Consumers : A multi-stakeholder call to action

17 April 2024

Transparent Digital Finance for Consumers : A multi-stakeholder call to action

Consumers International

Digital Finance, The Consumer Experience in 2024

26 February 2024

Digital Finance, The Consumer Experience in 2024

Consumers International

Digital finance: The consumer experience in 2023

23 February 2024

Digital finance: The consumer experience in 2023

Consumers International

Digital finance: The consumer experience, 2023

18 January 2023

Digital finance: The consumer experience, 2023

Consumers International

Policy Action Framework: Improving Product Sustainability Information in E-Commerce

16 January 2023

Policy Action Framework: Improving Product Sustainability Information in E-Commerce

Consumers International

E-commerce and Product Sustainability Information: An overview of policies and practices

16 January 2023

E-commerce and Product Sustainability Information: An overview of policies and practices

Consumers International

Action Agenda: Informing Sustainable Consumer Choices in E-Commerce

16 January 2023

Action Agenda: Informing Sustainable Consumer Choices in E-Commerce

Consumers International

Leading Consumer Organisations call for Effective Regulation of Buy Now Pay Later Products

17 March 2022

Leading Consumer Organisations call for Effective Regulation of Buy Now Pay Later Products

Consumers International

Building Fair Digital Finance

15 March 2022

Building Fair Digital Finance

Consumers International

Consumers International Guidelines for Online Product Safety

1 December 2021

Consumers International Guidelines for Online Product Safety

Consumers International

Social Media Scams: Understanding the Consumer Experience to Create a Safer Digital World

10 February 2020

Social Media Scams: Understanding the Consumer Experience to Create a Safer Digital World

Consumers International, ISOC

The trust opportunity: Exploring Consumers’ Attitudes to the Internet of Things

10 May 2019

The trust opportunity: Exploring Consumers’ Attitudes to the Internet of Things

Consumers International

Artificial Intelligence: consumer experiences in new technology

1 May 2019

Artificial Intelligence: consumer experiences in new technology

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