E-commerce has been playing a growing role, as part of the wider digital economy, in global economic activity in recent years. In the wake of the COVID-19 pandemic, as social distancing and restrictions on movement became the new normal, businesses and consumers increasingly “went digital”, providing and purchasing more goods and services online. The share of e-commerce of global retail trade is estimated to have surged from 14 per cent in 2019 to about 17 per cent in 2020.
Regional Report
Published: 11 March 2021
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Event Videos
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