Rodney Taylor, Secretary General of the Caribbean Telecommunications Union, discusses digital transformation and the potential role of the post:

• The emotion of international mail
• Innovation in telecommunications and IT in Barbados
• Digital transformation's critical role in supporting peoples and governments
• Delivering government services digitally
• The CTU's role and mandate, from establishment by CARICOM through to understanding the "metaverse"
• Supporting CARICOM single market and economy through telecommunications
• Key areas of digital transformation the CTU is working on, including accessing government services online
• Opportunities for collaboration with postal operators in digital transformation
• How the pandemic fuelled innovation and development in digital transformation, and partnerships with the post Scope for working with other international organisations
• Trends in regional e-commerce
• Inclusion of all social groups in digital transformation
• .post top level domain and cyber security
• Raising awareness of cyber crime and cyber security, and including provisions for cyber crime and data protection in legislation
• International and cross-sector cooperation in internet and data governance.