Strive Community Ecommerce Training


Welcome to Strive Community’s Ecommerce Training Toolkit, which will, in ten easy to follow modules, provide you with everything you need to know to make sure your business succeeds online. This course is full of practical information that you can apply straight away, and contains a variety of tools and exercises to help you along.

You choose to focus on the modules that make sense for you, and navigate the course in the order and pace that’s best for you.

Please complete the modules’ activities and share on the Live Feed of The ecomConnect experts will review them and provide you with feedback. If you have questions, you can also post them in the community, and we will answer them as soon as possible.


Module 1: Focusing on the right customers
Module 2: Selling on the right online channels
Module 3: Help customers find your online business
Module 4: Develop effective promotion strategies
Module 5: Develop a profitable pricing strategy
Module 6: Convert visitors into customers
Module 7: Build customer trust in the online sales process
Module 8: Maximize the ticket
Module 9: Meet customers’ expectations
Module 10: Keep customers coming back

This training was designed by TechnoServe and funded by Strive Community, a global philanthropic initiative launched by the Mastercard Center for Inclusive Growth and Caribou Digital, which aims to support 5 million small businesses globally to build resilience and grow.