eTrade for Women Masterclass
Supporting women entrepreneurs through their digital journey
30 June - 1 July, 2021
The Balkans
Skopje
Online
Who can apply to the Masterclass?
- You are a woman and you are the founder/co-founder of your business
- You have a track record of at least 3 years in this role
- New technologies and digital tools are at the heart of your business model and operations
- You are based in one of the following countries : Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Montenegro, North Macedonia, Serbia
- You are making a difference and creating a positive impact on your community
- We strongly encourage candidates from indigenous communities and marginalized groups to apply, as we are committed to fostering diversity and inclusion.
Do you meet all these criteria? Join us and take a dive into the digital transformation!
- Deadline : June 30, 2021 (24:59:59 GMT+2)
What’s in there for you?
All sessions will be delivered by renowned business leaders and experts in their fields.
The Masterclass will combine :
- Inspirational Talks
- Learning Sessions
- Policy Dialogues
- Networking Opportunities
Agenda
-
Wed, June 30
10:00-10:30
Opening and Welcome AddressesMs. Nina Angelovska, eTrade for Women Advocate for the Balkans, President of the Macedonian E-commerce Association
Ms. Shamika N. Sirimanne, Director, Division on Technology and Logistics, United Nations Conference on Trade and Development (UNCTAD)
Ms. Roos de Groot, Policy officer, Trade for Development, Ministry of Foreign Affairs, Netherlands
10:30-11:30
Keynote presentations
“UX and CX” by Damjan Dano, Co-founder and Partner at IWM Network, Digital Transformation Specialist, North Macedonia“Prioritizing customer retention – Sales funnel & customer journey” by Dino Oreski, Co-founder of eCommerce Croatia, Head of Digital strategy at Pro media group, Croatia
11:30-11:40
Coffee Break11:40-12:40
Policy Dialogue: “Building strong digital ecosystems – Perspectives from the Balkans”Opening remarks:
H.E. Mr. Dirk Jan Kop, Ambassador of the Netherlands to North Macedonia
Set-the-scene presentation:
Ms. Elizabeth Tuerk, Director, Economic Cooperation and Trade, UN Economic Commission for Europe (ECE)
Panel Discussion:
H.E. Ms. Anila Denaj, Minister of Finance and Economy, Albania (TBC)
Ms. Nina Angelovska, eTrade for Women Advocate for the Balkans, President of the Macedonian eCommerce Association
Moderated by:
Mr. Torbjörn Fredriksson, Chief, ICT Policy Section, UNCTAD
12:40-13:30
Lunch Break
13:30-14:00
Keynote presentation
“Future of e-payments” by Joana Sanchez Klosinska, VP @ Mastercard Public Policy CEE14:00-14:30
Fireside chat with eTrade for Women Advocate Ms. Nina Angelovska14:30-14:35
Closing Remarks of Day #1 -
Thu, July 1
10:00-10:05
Opening of Day 210:05-10:30
Unconventional Ice Breaker
Laughter coach session10:30-11:25
Parallel Interactive Sessions“The importance of customer relationship management for the success of your business” by Iva Trembelieva
“The endless potential of social media for business growth” by Darjan Radenkovikj
11:25-11:35
Coffee Break11:25-11:35
Joining virtual break-out rooms11:40 -12:40
”Express your success – inspire others!”12:40-13.30
Lunch Break13.30-14:00
Presentation of the eTrade for Women Balkans Community14:00 – 14:30
Regional inspirational stories14:30 – 14:40
Evaluation feedback from participants14:40-14:45
Closing remarks of Day #2