EXCLUSIVE INTERVIEW

How does WCO’s work and activities specifically touch upon e-commerce and the digital economy?   

The importance of technology is undisputed in today’s world and could still be further explored by the WCO at many levels. Considering the diversity of its membership, the Organization should focus on reducing the digital gap between Members and initiating concrete steps towards the full digitalization of procedures, the use of data analytics and the exchange of information in a dematerialized way. 

WCO addresses the significant needs in this area through three main aspects: 

• The provision of digital solutions to expand on trade facilitation, improve risks management and collect revenue in a more efficient way.  
• The implementation of a dedicated data strategy within the entire Organization, to take the necessary steps towards the appropriate use of data collected by Customs, through data processing, analysis and support to decision-making.  
• The exploration of potential ways of further promoting the exchange of information between administrations, bearing in mind the different legislation and the sensitivity of the information.