WEF – Understanding digital revenue of IT exporters

What is digital revenue?

It refers to an IT company’s income from services offered to clients based on the digital platform and covers a broad set of services in areas of social networking, mobility, analytics, cloud computing and artificial intelligence. Software vendors such as Tata Consultancy Services (TCS) and Infosys offer solutions on these platforms depending on the requirements of their clients. According to a 2016 estimate by the World Economic Forum, the combined value of digital transformation to the society and the industry may exceed $100 trillion by 2025.

Why digital and why now?

Technological advances over the past two decades have resulted in multi-locational data storage and distribution, faster computing, and high-speed mobile communication. This has compelled the clients of IT vendors across sectors to modify and in some cases rethink their business models to stay competitive. This is possible with the use of the digital platform. For instance, a traditional retailer with physical showrooms can enhance the customer  ..