Scammed: Are online marketplaces safe?

The ninth episode of UNCTAD’s Weekly Tradecast talks about protecting consumers in an increasingly online world with Teresa Moreira, head of UNCTAD’s competition and consumer policies branch. The COVID-19 pandemic has revolutionized the way we shop. During lockdowns, huge numbers of us went online to buy food, clothes, household goods and entertainment.

That convenience is now part of our lives and in how we spend as more people use credit cards and “buy now, pay later” options at checkout. But consumers face many risks as online shopping grows – not least as the world struggles with a cost-of-living crisis.

Listen in to Teresa to find out what to do if you’ve been scammed and how to tell whether an online marketplace is safe.