Government innovation based on emerging technologies


Telecommunication and ICT networks and services can enable the government to expand access to its government services, health care, education, agricultural services, financial and banking services, and market information to the public. This course aims to equip participants with the skills to improve the quality of public service through government innovation using emerging technologies and recognize the importance of building a trustworthy government.

Learning outcomes:

Upon completion of this training course, participants will be able to:

  • apply the concept of government innovation and change management;
  • understand the different emerging technologies such as cloud, blockchain, AI and data;
  • discuss the many best practices of major countriesâ government innovation using emerging technologies; and
  • understand relevant issue related to government innovation and change management.


Senior officials of the ITU members, who are interested in government innovation and emerging technologies