WCO Second Global Conference on Cross-Border E-Commerce 2021

June 28 
June 29

The WCO Second Global Conference on Cross-Border E-Commerce 2021 will bring together policy and decision makers, as well as operational experts from Customs, E-Commerce operators, international organizations, and other stakeholders. Considering the benefits of full implementation of the WCO E-Commerce Framework of Standards and the associated E-Commerce Package, Members and stakeholders will discuss Customs procedures renewal and innovation under COVID-19with the use of data and technologies for E-Commerce supply chain continuity. The event will stimulate and advance strategic thinking towards fostering innovative and inclusive partnership with E-Commerce stakeholders for a secure, sustainable and resilient cross-border E-Commerce environment.

You will also have the opportunity to:

  • UNDERSTAND the evolving commercial landscape driven by E-Commerce under the COVID-19 pandemic.
  • DISCUSS existing and emerging challenges, new business models, and inclusive cooperation along the E-Commerce supply chain from diverse perspectives.
  • LEARN about the latest E-Commerce-related work of the WCO and stakeholders.
  • HEAR from leading experts on E-Commerce working experiences, best practices, sustainable solutions, and ongoing innovative pilots/initiatives on the use of data, Blockchain technology, and Artificial Intelligence for enhancing Customs procedures for E-Commerce including Postal procedures.
  • EXPLORE future opportunities to expand the Authorized Economic Operators (AEO) concept for fostering innovative and inclusive partnership with E-Commerce stakeholders.

Please note that the places are limited, thus we would encourage all interested parties to register as soon as possible.

Should you have any questions, do not hesitate to contact the WCO team at: e-commerceConf@wcoomd.org

Draft Agenda V2.4


28 June 2021

12:30-13:00 Online Registration
13:00-13:15 Session 1 – Opening ceremony
Opening address:

  • Dr. Kunio MIKURIYA, WCO Secretary General
  • Mr. John DENTON, Secretary General, International Chamber of Commerce (ICC) (TBC)
13:15-14:30 Session 2 – Round table: Customs perspectives on e-commerce during the COVID-19 crisis and resilience for e-commerce supply chain

This session will discuss the following issues;

  • Benefits of full implementation of the WCO E-Commerce Package;
  • Customs measures under COVID-19 for e-commerce supply chain continuity, including Advance Electronic Data, e-payment, etc.; and,
  • New opportunities for fostering partnerships with e-commerce stakeholders

Moderator and keynote speech:

  • Mr. Ricardo TREVIÑO, WCO Deputy Secretary General

Speakers(3): Customs administrations

  • Mr. John P. LEONARD, Acting Executive Assistant Commissioner, Office of Trade, US Customs and Border Protection
  • Ms. Sabine HENZLER, Director, Directorate-General for Taxation and Customs Union (DG TAXUD), European Commission
  • Ms. Lan HU, Deputy Director General, Department of International Cooperation, General Administration of Customs, China
14:30-15:50 Session 3 – Panel Session : Private sector perspective in adapting to a new business model and expanding the concept of Authorized Economic Operator (AEO)

This session will focus on the following issues:

  • Challenges and opportunities of adapting to new business models in ecommerce, including fulfilment center; and, www.wcoomd.org 2
  • Cooperation between e-commerce stakeholders and Customs and possibility of expanding the concept of AEO to e-commerce operators

Moderator and keynote speech:

  • Mr. Hideaki GENSHIN, Deputy Director-General, Japan Customs
  • Panellists (4): from Private Sector and Customs administrations
  • Mr. Kristian VANDERWAEREN, Director General, Belgium Customs
  • Mr. Travis SKINNER, Senior Manager on Customs and Trade at Amazon
  • Jumia Group (TBC)
  • Dubai Customs (TBC)


29 June 2021

13:00-14:05 Session 4 – Panel Session: Reinforcing collaboration and harnessing technology

This session will focus on the following issues:

  • Facilitating digital trade, to form an important part of the global economic recovery from COVID-19 via reinforced collaboration; and,
  • Renovation of Customs procedures with the use of data and modern technologies based on cooperation among entire e-commerce supply chain.

Moderator and keynote speech:

  • Mr. Ahmed AL KHALIFA, Chairperson of the WCO Council (TBC)

Panellists (4): from International Organizations, Postal Operators, and Customs administration

  • Dr. Ngozi OKONJO-IWEALA, Director General, World Trade Organization (WTO) (TBC)
  • Mr. Bishar HUSSEIN, Director General, Universal Postal Union
  • Mr. Carlos GRAU TANNER, Director-General, Global Express Association
14:05-15:00 Session 5 – Panel Session : Ensuring safety and security through cooperation and the use of data and technologies

This session will focus on the following topics:

  • Managing risks posed by unknown traders with the use of data and technologies through cooperation; and,
  • Utilizing transformative technologies driving e-commerce to ensure safety and security of cross border e-commerce.

Moderator and keynote speech:

  • Mr. Pranab Kumar DAS, Director of Compliance and Facilitation, WCO

Panellists (4): from Private Sector and Customs administration www.wcoomd.org 3

  • Dr. Suk-oh (Indy) KIM, Professor, Korea Customs Border Control & Training Institute and Adjunction Professor at Dankuk University in Korea
  • Mr. Fumio ITO, Project Manager, International Narcotics Control Board (INCB) Canada Border Services Agency (TBC)
  • Dynaxion B.V. (TBC)
15:00-15:55 Session 6 – Panel Session : Ensuring fair and effective revenue collection through cooperation

This session will focus on the following topics:

  • Understanding the four revenue collection approaches (Vendor collection, Intermediary collection, Buyer collection and Hybrid collection approach);
  • Utilizing pre-arrival, clearance and post-clearance stages for proper Customs valuation through cooperation; and,
  • Conducting effective capacity building activities based on the ECommerce Framework of Standards.

Moderator and keynote speech:

  • M. Guénolé MBONGO KOUMOU Vice-Chairperson for the West and Central Africa Region/ Director General of Customs and Indirect Taxes, Republic of the Congo (TBC)

Panellists (3): from Private Sector, International Organizations, and Customs administrations

  • Mr. Michael OUTRAM, Commissioner, Australian Border Force
  • Mr. Piet Battiau, Head Consumption Taxes, Organisation of Economic Co-operation and Development (OECD)
  • Mr. Sami FARHAD, Senior Director, Alibaba Group (TBC)
15:55-16:00 Session 7 – Closing

Closing Remarks:

  • Dr. Kunio MIKURIYA, WCO Secretary General